UK Alternative
A UK Alternative to Biohack Peptides
Returns and refunds, explained before you need them.
Researchers comparing suppliers often search for Biohack Peptides, and MY PEPTIDES is worth assessing alongside it. We synthesise research compounds at our own UK facility and publish our returns and refund policy in full, because a supplier is easier to judge on how it handles problems before one arises. Biohack Peptides is named here only as the term being compared, and we make no claims about it; the sections below summarise how returns and refunds work with us. All compounds are supplied strictly for in-vitro laboratory research use only.
Our research-supply standards
99%+ HPLC Purity
Every batch is verified by high-performance liquid chromatography. The measured purity figure is recorded on the batch COA — not a marketing claim.
COA With Every Order
A batch-specific Certificate of Analysis ships with every order. Sample COAs are accessible from the COA library before you order.
UK Dispatch
Orders confirmed before the daily cut-off ship the same working day from our UK facility, with tracked next-working-day UK delivery as standard.
Research-Only Supply
All compounds are supplied strictly for in-vitro laboratory research. Documentation, labelling and packaging reflect that restriction.
Our research compound catalogue
Terms that hold up when something goes wrong
Most orders arrive without incident, so a returns policy is easy to ignore until it matters. Ours is published in full. We make our compounds at our own UK facility, supply them chilled as pre-mixed liquid vials, and dispatch weekday orders placed before 3pm on the same day by tracked UK delivery, with the batch Certificate of Analysis in every parcel. If something arrives damaged or faulty, the policy gives a 48-hour window to report it, and the steps are set out below. All compounds are supplied strictly for in-vitro laboratory research use only.
How our returns policy works
Damaged or faulty goods should be reported within 48 hours of delivery. Include the order number, a clear description of the problem and photographs of the packaging, the product and the shipping label; those details let an issue be assessed quickly. Opened goods can be returned only if they are damaged or faulty.
Some goods are excluded from the usual right to change your mind: goods liable to deteriorate quickly, goods sealed for hygiene or health protection once unsealed, and goods that become mixed with other items after delivery. Where a return is eligible, the goods should be sent back within 14 days of requesting a refund, and refunds go to the original payment method without a fee. The full policy is on our site.
Reading any supplier's returns terms
A returns policy shows how a supplier expects problems to be handled. How long do you have to report damage, and what evidence is needed? Which products are excluded from change-of-mind returns, and why? Who pays to send goods back? Is the policy published in full, or only summarised at checkout?
For temperature-sensitive material, the reporting window is the detail that matters most, because a problem is usually visible as soon as the parcel is opened. Checking that window before ordering, and keeping the packaging until the contents have been inspected, makes any claim straightforward.
Frequently asked questions
- Is MY PEPTIDES a good alternative to Biohack Peptides?
- MY PEPTIDES is worth comparing if clear terms matter to you. We make our compounds in the UK, dispatch orders placed before 3pm, Monday to Friday, the same day on a tracked UK service, include a batch Certificate of Analysis with every order, and publish our returns policy in full, including a 48-hour window for reporting damaged or faulty goods. Read the equivalent terms of every supplier you are considering.
- Is MY PEPTIDES affiliated with Biohack Peptides?
- No. MY PEPTIDES is a separate, independent UK company and is not affiliated with, endorsed by or associated with Biohack Peptides or any business trading under a similar name. We use the name only because researchers search for it when comparing suppliers, and any related names or marks belong to their respective owners.
- How do I report a damaged or faulty order?
- Contact us within 48 hours of delivery with your order number, a clear description of the issue and photographs of the packaging, the product and the shipping label.
- Can I return an order if I change my mind?
- It depends on the product. Goods that deteriorate quickly, and goods sealed for hygiene or health protection once they have been unsealed, are excluded from the usual right to change your mind. Our returns policy sets out which rules apply.
- How are refunds paid?
- Where a refund is due, it is made to the original payment method within 14 days of us receiving the returned goods, or of telling you that a return is not needed. We do not charge a fee for refunds.
Order research compounds from a UK supplier
Browse the full catalogue, view the COA library for a recent batch, or open a trade account for institutional supply. All orders dispatch from our UK facility with HPLC-verified compounds.
MY PEPTIDES is an independent UK supplier and is not affiliated with, endorsed by or associated with Biohack Peptides or any business trading under a similar name. Those names and any related marks are the property of their respective owners. This page describes MY PEPTIDES' own products and published terms only and makes no claims about any other business. All compounds are supplied for in-vitro laboratory research use only and are not for human or veterinary use.