Question 1

What purity are your peptides?

Accepted Answer

All our peptides are minimum 99% purity, verified by HPLC and mass spectrometry analysis. A Certificate of Analysis is provided with every order.

Question 2

How quickly do you ship?

Accepted Answer

UK orders are dispatched same-day for orders placed before 3pm GMT. Next-day delivery is available. International orders are delivered in 3–5 working days.

Question 3

Do you provide Certificates of Analysis?

Accepted Answer

Yes, every product ships with a full Certificate of Analysis including HPLC purity data and mass spectrometry confirmation.

Question 4

What is your refund policy?

Accepted Answer

We offer a full refund on unopened products returned within 14 days. If you receive a defective product, we will replace it or issue a full refund immediately.

Question 5

Are your products for human consumption?

Accepted Answer

No. All products sold on this website are strictly for research and laboratory use only. They are not intended for human or animal consumption.

Question 6

How should peptides be stored?

Accepted Answer

Our vials are supplied as pre-mixed solutions, so refrigerate them at 2-8C on arrival and use within the timeframe on the label. Do not freeze them — freeze-thaw cycling can damage peptides already in solution. Keep vials sealed and away from light.

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